vTiger Contacts

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vTiger Contacts

Lostculture
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Hi there,

I installed a fresh copy of vTiger CRM 6.5.0. For some reasons when I create a new contact, it doesn't want to save?

So in short im unable to create any contacts for my site?

Regards

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Re: vTiger Contacts

kiran
Try to enable the log to know more about the issue and Paste Here.


Regards,
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RE: vTiger Contacts

Lostculture
This post has NOT been accepted by the mailing list yet.

I did following this link https://wiki.vtiger.com/index.php/DebugTechniques

But the logs are blanc

 

Kind Regards,

 

Amelia Enslin

063 318 2146

Description: web of thrones 5

Web design & Hosting

Winter is Coming!!

 

From: kiran [via vtiger CRM] [mailto:[hidden email]]
Sent: Tuesday, February 14, 2017 7:46 AM
To: Lostculture
Subject: Re: vTiger Contacts

 

Try to enable the log to know more about the issue and Paste Here.


Regards,


If you reply to this email, your message will be added to the discussion below:

http://vtiger-crm.2324883.n4.nabble.com/vTiger-Contacts-tp20468p20476.html

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RE: vTiger Contacts

Lostculture
This post has NOT been accepted by the mailing list yet.
In reply to this post by kiran

Hi there

 

I get this in the logs:

 

Tue Feb 14 06:40:17 2017,930 [1018324] DEBUG user - Entering Users() method ...

Tue Feb 14 06:40:17 2017,931 [1018324] DEBUG VT - Entering getColumnFields(Users) method ...

Tue Feb 14 06:40:17 2017,931 [1018324] DEBUG VT - in getColumnFields Users

Tue Feb 14 06:40:17 2017,931 [1018324] DEBUG VT - Prepared sql query being executed : SELECT tabid, name, ownedby FROM vtiger_tab

Tue Feb 14 06:40:17 2017,937 [1018324] DEBUG VT - Prepared sql query being executed : SELECT tabid, fieldname, fieldid, fieldlabel, columnname, tablename, uitype, typeofdata, presence

                                FROM vtiger_field WHERE tabid in (?)

Tue Feb 14 06:40:17 2017,937 [1018324] DEBUG VT - Prepared sql query parameters : [29]

Tue Feb 14 06:40:17 2017,952 [1018324] DEBUG VT - Exiting getColumnFields method ...

Tue Feb 14 06:40:17 2017,952 [1018324] DEBUG user - Exiting Users() method ...

Tue Feb 14 06:40:17 2017,962 [1018324] DEBUG VT - Prepared sql query being executed : SELECT * FROM vtiger_tab

Tue Feb 14 06:40:18 2017,000 [1018324] DEBUG VT - Prepared sql query being executed : SELECT fieldname,modulename,tablename,entityidfield,entityidcolumn from vtiger_entityname

Tue Feb 14 06:40:19 2017,290 [1018324] DEBUG VT - Prepared sql query being executed : SELECT * FROM vtiger_tab

Tue Feb 14 06:40:19 2017,305 [1018324] DEBUG VT - Prepared sql query being executed : SELECT id,name,prefix FROM vtiger_language WHERE name = ?

Tue Feb 14 06:40:19 2017,305 [1018324] DEBUG VT - Prepared sql query parameters : []

Tue Feb 14 06:40:19 2017,438 [1018325] DEBUG user - Entering Users() method ...

Tue Feb 14 06:40:19 2017,439 [1018325] DEBUG VT - Entering getColumnFields(Users) method ...

Tue Feb 14 06:40:19 2017,439 [1018325] DEBUG VT - in getColumnFields Users

Tue Feb 14 06:40:19 2017,439 [1018325] DEBUG VT - Prepared sql query being executed : SELECT tabid, name, ownedby FROM vtiger_tab

Tue Feb 14 06:40:19 2017,456 [1018325] DEBUG VT - Prepared sql query being executed : SELECT tabid, fieldname, fieldid, fieldlabel, columnname, tablename, uitype, typeofdata, presence

                                FROM vtiger_field WHERE tabid in (?)

Tue Feb 14 06:40:19 2017,456 [1018325] DEBUG VT - Prepared sql query parameters : [29]

Tue Feb 14 06:40:19 2017,487 [1018325] DEBUG VT - Exiting getColumnFields method ...

Tue Feb 14 06:40:19 2017,488 [1018325] DEBUG user - Exiting Users() method ...

Tue Feb 14 06:40:19 2017,509 [1018325] DEBUG VT - Prepared sql query being executed : SELECT * FROM vtiger_tab

Tue Feb 14 06:40:19 2017,539 [1018325] DEBUG VT - Prepared sql query being executed : SELECT fieldname,modulename,tablename,entityidfield,entityidcolumn from vtiger_entityname

Tue Feb 14 06:40:19 2017,562 [1018325] DEBUG VT - Prepared sql query being executed : SELECT reminderid, recordid FROM vtiger_activity_reminder_popup

                                                                                INNER JOIN vtiger_activity on vtiger_activity.activityid = vtiger_activity_reminder_popup.recordid

                                                                                                                                INNER JOIN vtiger_crmentity ON vtiger_activity_reminder_popup.recordid = vtiger_crmentity.crmid

                                                                                                                                WHERE vtiger_activity_reminder_popup.status = 0

                                                                                                                                AND vtiger_crmentity.smownerid = ? AND vtiger_crmentity.deleted = 0

                                                                                                                                AND ((DATE_FORMAT(vtiger_activity_reminder_popup.date_start,'%Y-%m-%d') <= ?)

                                                                                                                                AND (TIME_FORMAT(vtiger_activity_reminder_popup.time_start,'%H:%i') <= ?))

                                AND vtiger_activity.eventstatus <> 'Held' AND (vtiger_activity.status <> 'Completed' OR vtiger_activity.status IS NULL) LIMIT 20

Tue Feb 14 06:40:19 2017,562 [1018325] DEBUG VT - Prepared sql query parameters : [1,2017-02-14,06:41]

Tue Feb 14 06:40:19 2017,649 [1018331] DEBUG user - Entering Users() method ...

Tue Feb 14 06:40:19 2017,650 [1018331] DEBUG VT - Entering getColumnFields(Users) method ...

Tue Feb 14 06:40:19 2017,650 [1018331] DEBUG VT - in getColumnFields Users

Tue Feb 14 06:40:19 2017,650 [1018331] DEBUG VT - Prepared sql query being executed : SELECT tabid, name, ownedby FROM vtiger_tab

Tue Feb 14 06:40:19 2017,656 [1018331] DEBUG VT - Prepared sql query being executed : SELECT tabid, fieldname, fieldid, fieldlabel, columnname, tablename, uitype, typeofdata, presence

                                FROM vtiger_field WHERE tabid in (?)

Tue Feb 14 06:40:19 2017,656 [1018331] DEBUG VT - Prepared sql query parameters : [29]

Tue Feb 14 06:40:19 2017,675 [1018331] DEBUG VT - Exiting getColumnFields method ...

Tue Feb 14 06:40:19 2017,675 [1018331] DEBUG user - Exiting Users() method ...

Tue Feb 14 06:40:19 2017,687 [1018331] DEBUG VT - Prepared sql query being executed : SELECT * FROM vtiger_tab

Tue Feb 14 06:40:19 2017,710 [1018331] DEBUG VT - Prepared sql query being executed : SELECT fieldname,modulename,tablename,entityidfield,entityidcolumn from vtiger_entityname

Tue Feb 14 06:40:19 2017,729 [1018331] DEBUG VT - Entering isPermitted(PBXManager,ReceiveIncomingCalls,) method ...

Tue Feb 14 06:40:19 2017,730 [1018331] DEBUG VT - Entering getActionid(ReceiveIncomingCalls) method ...

Tue Feb 14 06:40:19 2017,730 [1018331] INFO VT - get Actionid ReceiveIncomingCalls

Tue Feb 14 06:40:19 2017,731 [1018331] INFO VT - action id selected is 11

Tue Feb 14 06:40:19 2017,731 [1018331] DEBUG VT - Exiting getActionid method ...

Tue Feb 14 06:40:19 2017,731 [1018331] DEBUG VT - Exiting isPermitted method ...

Tue Feb 14 06:40:19 2017,732 [1018331] DEBUG VT - Prepared sql query being executed : SELECT * FROM vtiger_pbxmanager_gateway

 

Kind Regards,

 

Amelia Enslin

063 318 2146

Description: web of thrones 5

Web design & Hosting

Winter is Coming!!

 

From: kiran [via vtiger CRM] [mailto:[hidden email]]
Sent: Tuesday, February 14, 2017 7:46 AM
To: Lostculture
Subject: Re: vTiger Contacts

 

Try to enable the log to know more about the issue and Paste Here.


Regards,


If you reply to this email, your message will be added to the discussion below:

http://vtiger-crm.2324883.n4.nabble.com/vTiger-Contacts-tp20468p20476.html

To unsubscribe from vTiger Contacts, click here.
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RE: vTiger Contacts

kiran
This post was updated on .
Is this log generated during fail of contact creation?

If not please clear the log first and then go for creating new contact if fail occur then copy the log and paste it here.

Regards,
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RE: vTiger Contacts

Lostculture
This post has NOT been accepted by the mailing list yet.

Yes it is

 

Kind Regards,

 

Amelia Enslin

063 318 2146

Description: web of thrones 5

Web design & Hosting

Winter is Coming!!

 

From: kiran [via vtiger CRM] [mailto:[hidden email]]
Sent: Tuesday, February 14, 2017 10:05 AM
To: Lostculture
Subject: RE: vTiger Contacts

 

Is this log generated during fail of contact creation?


Regards,


If you reply to this email, your message will be added to the discussion below:

http://vtiger-crm.2324883.n4.nabble.com/vTiger-Contacts-tp20468p20479.html

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RE: vTiger Contacts

kiran
It seems to be log not generating respect to the problem we are discussing about.

Is contacts only not able to save the record or any other module records also?

Regards,
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RE: vTiger Contacts

Lostculture
This post has NOT been accepted by the mailing list yet.

Hi there

 

Its only when I want to add a new contact, when I press saves, it directs me to the home page and that’s it. No error message or nothing. I am able to add users but not contacts

 

Kind Regards,

 

Amelia Enslin

063 318 2146

Description: web of thrones 5

Web design & Hosting

Winter is Coming!!

 

From: kiran [via vtiger CRM] [mailto:[hidden email]]
Sent: Tuesday, February 14, 2017 10:44 AM
To: Lostculture
Subject: RE: vTiger Contacts

 

It seems to be log not generating respect to the problem we are discussing about.

Is contacts only not able to save the record or any other module records also?

Regards,


If you reply to this email, your message will be added to the discussion below:

http://vtiger-crm.2324883.n4.nabble.com/vTiger-Contacts-tp20468p20481.html

To unsubscribe from vTiger Contacts, click here.
NAML